Kettle moraine were great to work with, specifically Brent did a great job, didn't cut any corners, made sure I was aware of everything going on during the process as we had a bit of a rare issue with our unit. Handled everything promptly, will be my go to place for anything HVAC related.
My wife has worked for Costco for 13 years. When we received a quote for replacing our HVAC system, I joking asked," Does Costco have discount for HVAC?" That is how we got in touch with Kettle Moraine. We had a little more than 2 weeks to get this done to qualify for federal and state incentives. Jay Zeman made this the easiest decision to make! He worked with us and responded promptly. He saved us money by investigating and applying every possible discount and rebate. Comparison with competitors pointed everything to Kettle Moraine. Another factor was that any time I had called, a pleasant knowledgeable person answered every question and concern I had! Thanks again to Jay and crew. And to know that they are a complete home repair operation insures that they will be hearing from me when needed!
Been in our home almost 35 years. Couple months ago, I saw water on the floor under our washing machine. Decided to replace the washer. Went to the basement to look above where the laundry room water supply lines come up through the floor and saw an electrical junction box under the supply lines. Checking the box, there were mineral deposits on the cover, suggesting water leak in the past. Figuring electricity and water don't mix too well, I called KM Heating & A/C's electrical division to have someone come out to move the junction box, as our sump pump is plugged into a socket on the junction box. Josh was out on April 19 to do the repair. He chose to move the box over a foot away from the water supply line and managed to get the job done quickly and efficiently. Wiring was added and new conduit with connectors were put in. Couldn't be happier to know the new junction box won't get wet, spark up, or cause a fire. New box and conduit can be seen in the picture.Update: July 25, 2024 - we have two central air conditioning units that needed to be checked to make sure they were working as they should. I went to our “go-to” crew at Kettle Moraine Heating and Cooling. Brent was assigned to the task. He did a thorough check of both systems and reset a blower motor on one. He arrived on time and worked quickly and efficiently. We are looking forward to his return in October to do a check on our two furnaces. Thanks, Brent and KM Heating and Cooling.
Had Patrick come out today for a tune up on our central air unit.Also looked at the furnace as some places do not. ?.Was very detailed.Replaced the capacitor.Will be a repeat customer.Went through Home Depot.Thanks again!
I have an elderly couple that we've been long time friends with, and he doesn't like to spend money to fix anything. After looking at it, I told him his 60+ year old furnace had to go. After having a local company look at it he said they claimed he had holes in his heat exchanger and it had to be shut off. I looked this company up and found customer told exact same thing only to find out after his unit was replaced it did not. Not wanting him to work with possible dishonest company and checking other reviews, I told him to call you guys. His wife loved the time spent explaining process and answering questions on July 12th, you guys came out July 16th, electrician put in separate circuit for furnace they did not have, unit installed in 5 hours cleaned up and done. WOW They are so happy, and so am I, grateful how good you were after I mentioned you. And true to form my buddy got a call from you (a lady) and she asked about the heating service, to which he replied ----- How should I know, haven't had to use it yet! HA
I got a new furnace and the guys who installed it were very nice and answered all my questions. They did a great job with installation and removing the old unit without any mess. I will be working with them in the future and would recommend them to others.
The technician was polite, efficient, precise with all the installations on our new furnace/air condition units. I highly recommend Kettle Moraine Heating and AC LLC. You have to hire them to do the job to experience what we have experienced and that is--QUALITY! Thanks to Craig and his young Crew.
Wow! What a crew from Kettle Moraine Heating, Plumbing, Electrical, etc. From the initial quote to the installation of our generator these guys mean business! I couldn’t be happier with the installation and excellent communication from all of the crew. Pleasure to have them in my home doing a tricky install of the generator. If you want individuals who communicate timely and work hard…this is the place to call. Thank you!
Was having some thermostat issues. Dylan came out and ended up replacing it. No questions. Time will determine if this solves this. Looking good so far.
Brian was a great service professional! He answered our questions and gave us his card in case we have other questions. He even called begore arriving to give us an arrival time. I'd recommend him.
I highly recommend Kettle Moraine Heating &Air Conditioning for your a/c needs. I found them efficient, professional and responded to my estimate quote (so reasonable) and installation quickly. Thank you Kettle Moraine Heating & Air Conditioning!
Luke was sent out to fix our old AC as it stopped working during the heat wave. He figured out the issue quickly and had new parts in and the unit back up and running for us! Great service - highly recommended.
Kevin and Mike did a great job installing our new furnace and air conditioner. They were friendly and worked efficiently. I appreciated that they were very careful while removing the old equipment and bringing in the new. They also did a great job of cleaning up before they left. I''m very impressed with Kevin, Mike, and Kettle Moraine Heating & Air Conditioning.
A very friendly tech, Mark Billeb, does a great job of inspecting our furnace, or A/C and thermostat. He respects our house by always wearing shoe coverings, and explains everything he does. Always asks if I have questions, and provides great answers. Always calls to confirm arrival times. I get texts with a picture ahead of time so I know the right person is let into my home. I would endorse them to everyone. They installed both my furnace and a/c and are the only people I have trusted to maintain them both for over 10 years.
We had our AC go out on one of the hottest days of summer and Kettle sent Brett out to check it out for us. We got a new AC and Furnace (ours was from the 70's!) And they work so much better! Brett is very professional and always does a great job with tuneups.
Awesome experience with Kettle Moraine Plumbing Services. The techs were very friendly and professional and Ben saved my life. Awesome job from Ben and truly appreciate the help he gave me replacing my water heater. Ben deserves a raise or promotion 😁
JJ Johnson serviced our home And we cannot speak more highly of his professionalism, Thoroughness and commitment! We are very pleased with the service we receive from this company.