Our 25 year old furnace finally died on Superbowl Sunday! We limped into Monday, called around and after getting quotes from a couple different companies we called Kettle Moraine Heating & Air to get a furnace quote. Peter, one of their comfort advisors came out that morning and gave us options on units that would work for us, we made a decision, scheduled the new furnace install for the next morning and the rest is history. Jason and his team were here the next morning first thing, they got right to work, removed the old installed the new, in and out the same morning! Furnace works great! Great experience from the first call to the receptionist to the electrician making the final connection! I would highly recommend Team Kettle Moraine Heating & Air for your next furnace.
Brett was very informative and very efficient today. Great job even though it took a little bit more time than he expected. He’s very knowledgeable and explained everything we needed to know.
Matt was a professionalFrom his 1st hello to goodbye.Knowlegeable .. clean and well versed. I will ask for him when its time for my AC tune up. FurnaceGreat experience!Thank you KETTLE MORAINE!
Tyler was early, fast, thorough, and very courteous. He explained our needs for a new filter system since the one we had was so old and filters for it would be hard if not impossible to find. He gave us a fair quote and when we are able, Kettle Morraine will likely get our business, again. Well done.
Bill was great. He invited me to watch his inspection of my furnace and ask questions. He provided info that was easy to understand. And most importantly, he took his time and did not rush his inspection nor rush through talking with me. When he found a major concern he showed it to me, he explained it and he encouraged me to check info on it on line. Well done!!
Choosing a contractor can feel like a daunting process. We were happy with the overall information/selections provided, communication and professional install process. We never felt pressured..
Kevin was prompt, professional, and very knowledgeable. He answered questions I had He and the man working with him, sorry, I forget his name, provided me alternatives when a problem came up in installing the thermostat. Our house is noticeably more comfortable now.
Working with this business was really great from start to finish. I appreciated the level of communication that they observed during our entire project and everything was very quick and professional. The specialist that came to assess our needs as well as the installation team were very personable and a pleasure to work with. Scott helped us zero in on the best solution for our ventilation needs and Mason (and his team) executed the installation with care and attention to detail. The upgrade to our HVAC system looks and functions great. Would definitely work with Kettle Moraine again.
Kettle Moraine Heating and Cooling did an awesome job installing a mini split at my house. They were very knowledgeable and provided several options to address my lack of AC. They were quick to respond to any issues! Long term support for the install and ongoing maintenance has been great as well.
Aaron was very professional and knowledgeable. He took the time to answer my questions and educated me on the purpose of the fresh air exchanger.Was very pleased with service! Will definitely choose them as our new heating/air provider.
We have used KMHC for years and have always been very happy. Every person we have encountered has been friendly and transparent. Luke was no exception to the quality we have come to expect, and we appreciated his heads up on some minor issues before they became bigger problems. Thank you Luke!
Jeremy was very professional and did a good job explaining everything to me. You left everything underneath order. I enjoy doing business with kettle moraine
Matt was awesome in going each and every part of his work on what he is doing and explain what it is. Very professional in what he is doing and I would recommend everyone opting for this service. Very clean and neat.
The workers were very friendly, professional, and efficient. The work was thorough and they did a great job explaining what they were doing, why, and worked with me to customize the installation.
Matt W. did another awesome job with my recent Furnace Tune Up. As usual, he took the time to explain everything he was doing and in terms that any non-HVAC person would understand. I had some concerns about my humidifier, and he quickly explained that as well. Thank you!
Always a great experience, from the people in the office, to the service techs who come to the house. Matt was our tech today. Polite, prompt, efficient and friendly. Explained things well and an all around great guy. Thanks!
Technician was on time and gave notice before he was arriving. He was polite knowledgeable and explained things clearly to my wife. Scheduling was easy online, and communication was great.
