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My AC Won’t Cool my Home down to the Temperature I Set on the Thermostat. Is Something Wrong?

Not necessarily. All ACs have an indoor designed temperature of 18-20 degrees cooler than the outdoor temperature. So if it’s 98 degrees outside, your AC will be able to drop your indoor temp to 78-80 degrees inside. This could vary a few degrees, depending on your home’s insulation.

How Can I Check my HVAC’s Warranty?

Find your HVAC paperwork, look for the model and serial number on the unit, and visit the manufacturer’s website for warranty information. Contact customer support if needed. Keep in mind that each manufacturer might have a slightly different process.

Do You Accept Credit Cards or Financing Options?

We proudly welcome a wide range of payment methods, including major credit cards, cash, and checks, ensuring convenient options to accommodate your preferences. Furthermore, our commitment to meeting your unique needs extends to offering financing solutions that align with your budget, ensuring a customized experience.

What Brands Do You Install?

We are certified dealers for Lennox, Mitsubishi, Honeywell, Carrier, Generac, Bradford White, Rinnai, and AprilAire – and we service almost every other brand of HVAC, Electrical, Solar, Plumbing and Radon equipment.

How Often Should I Replace My HVAC Air Filters?

Most air filters need to be replaced every 30 to 60 days, but if your home is exposed to high levels of allergens like pet hair or someone in your home has respiratory issues, you may need to change the filter more often.

Keep your indoor air fresh and clean effortlessly by visiting our online shop, where you can easily order new filters with just a few clicks.

Which HVAC System is Right for My Home?

Choosing the right HVAC system for your home depends on several factors such as the size and layout of your home, climate, energy efficiency, fuel availability, ductwork, and budget. We recommend setting up a consultation with a professional contractor to assess your home’s specific requirements, to get you the right solution.

What Can I Do to Lower My Energy Bills?

You can reduce your energy costs significantly by making a few strategic changes. Start by upgrading to energy-efficient appliances that consume less electricity. Enhance your energy savings by installing a smart thermostat that adapts to your schedule, effectively controlling your home’s temperature. Make sure your home is properly insulated and meticulously seal air leaks around windows, doors, and other openings. Consistent maintenance of your HVAC system is essential for optimal energy efficiency. Cultivate energy-conscious habits in your daily routine and consider harnessing renewable energy sources to further enhance your sustainability efforts.

Can You Troubleshoot Problems with My System Over the Phone?

Unfortunately, that is extremely difficult to do and not very accurate. We need to be able to see and/or hear the equipment in person to be able to test and diagnose the problem/s.

Does Installing a New HVAC System Increase Home Value?

Installing a new HVAC system is a major upgrade and smart investment, that will help reduce energy costs and make your home more comfortable. If you plan to stay in your home for several years, it is a great way to keep it comfortable and increase its value over time. If you’re looking to sell, improved energy efficiency can make your home more attractive to potential buyers.

Should I Buy a New Furnace and Air Conditioner At the Same Time?

Replacing both systems at the same time will save you energy and money in the long term, even if one is still working. However, when thinking about replacing both at the same time, it depends on the age of the units, the age of your home, the features or technology you want, and more. Typically buying both at the same time is the best choice. Be sure to talk with a local professional to assess your home and needs.

What is the Best Time of Year to Replace Your HVAC System?

Early spring and fall are typically the best times of year to replace your old equipment with a new system if you are looking for a shorter wait time on installation. However, if you’re looking to get the best price and savings waiting for a specific time of year might seem like a common practice, but with Kettle Moraine’s year-round offers and exceptional savings, you don’t have to wait for a particular season. We provide the best prices and savings on equipment replacement all year long. When replacing your equipment earlier in the year you’ll be getting the best offers, avoid any potential manufacturer price increases, start saving on energy costs, reduce your environmental impact, and enhance your overall comfort.

What is Better for Heating Your Home: Gas, Electric, or Oil?

Selecting the optimal heating method for your home involves weighing the benefits of gas, electric, and oil systems. Gas heating is cost-effective and stable in price, making it an attractive choice. However, electric heating stands out as an environmentally friendly option, with the potential for renewable energy sources. While gas offers affordability, electric heating represents the future of HVAC with enhanced eco-friendliness. Oil heating has been common where natural gas is scarce, but it’s less efficient and environmentally impactful. Oil prices’ volatility can also lead to varying heating costs. The decision depends on your needs and preferences, considering factors like cost, availability, and environmental impact.

Will My Heating or Air Conditioning Continue Working if My Wi-Fi Goes Down or if There is a Wi-Fi Problem and I Have a Wi-Fi Thermostat?

Yes, the thermostat will continue to operate like a basic device. You will need to set and change the temperature directly on the thermostat, and it will continue to heat and cool your home.

Why Don’t HVAC Contractors Give Estimates and Quotes Over the Phone?

Estimates over the phone are either too high or too low, but either way, typically incorrect. At Kettle Moraine Heating & Air Conditioning we want to be thorough, accurate, and fair. We understand every home is unique and we want to be able to solve all your home comfort needs. When we have a chance to come into your home and inspect your system in person, we can take accurate measurements, perform heat load tests, and more, providing you with exceptional service.


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