Everyone I worked with was professional and very friendly. From sales to the installers, electricians to the Women on the phone. I highly recommend Kettle Moraine Heating and Air. Special shoutout to the salesman and the two mechanical guys. You were enjoyable to work with and I am 100% satisfied with the new furnace.
The team @KM Heating & Air are very professional and go above and beyond to ensure all needs are met. The desk staff is very courteous and the technicians are very knowledgeable. Brett Zielski diagnosed the problem immediately and came back a few days later to handle the issues. We will definitely be working with this company again.
The KM team did it again! Another ⭐️⭐️⭐️⭐️⭐️ 5-star experience with them! David T was our master plumber who installed our new toilet and vanity/faucet - and all new quarter turn shut off valves. Thank you David for your professionalism and attention to detail!
Ryan and the entire crew did an exceptional job installing our furnace and air conditioning system. Ryan did a great job explaining the new thermostat and other equipment maintenance and accessories. The whole team was professional and courteous.
Greg was on time, kept me in the know with the details of what was happening and how long it would take. He knew what time I had to leave and was respectful of my time. He was courteous and friendly. He explained things in a way I could understand without talking down to me. He is welcome to come back to our home the next time!
Everyone was very informative, helpful and timely. Great service, each person was very cordial and kind, each of them introduced themselves to me and did a great job with cleanup as well.
From front office (Akari) scheduling & pricing options to service technician (Jeremy) performance, Kettle Moraine’s customer service has been outstanding. Highly recommend if you need heating & air conditioning service!
Aaron and his team were professional, courteous, and efficient while they were installing a furnace and AC in my home a few weeks ago. The furnace has been working great and the crew didn’t complain once about spending several hours in a crawlspace. Hopefully I won’t need a new furnace anytime soon, but if I did, I’d call them again.
The tech texted and called to give a time of arrival. He put on boot covers while in the house. It was nice that he asked if I had any questions or concerns before starting the tune-up. When he was finished, he explained what he checked and the items that were replaced on the humidifier. The visit was about an hour. The tech, Jacob, was very polite and personable. I would recommend Kettle Moriane Heating and Cooling.
I am amazed. After a nightmare of an issue lasting over 2 months with an unethical competitor, I contacted Kettle Moraine Heating in the wee hours of the morning on a Monday, while dealing with the last straw of no reliable heat. Tuesday, they arrived to give me a very reasonable estimate, and the install was completed by 2 pm on Wednesday. I wish I could give more than 5 stars, this team is phenomenal.
Very trusted company after I had multiple issues with others. I did my research and got a referral from my coworker and they rock as the company, and Tyler our technician took his time explained everything able to trouble shoot What exactly was the problem so kudos 👏
Choosing a contractor can feel like a daunting process. We were happy with the overall information/selections provided, communication and professional install process. We never felt pressured..
Kettle Morain provides consistent good quality services. The technicians are good and excellent in what they do. My last service for tune up was with Matthew and he is really a great technician. You can rely on them!
Dylan Rohde did an excellent job of explaining & performing a furnace tune up for us today! Also gave us an estimate on a better filtration system that we will seriously consider. Dylan was prompt,Knowledgeable & very courteous! Kettle MoraineIs fortunate to have Dylan as an employee!
Technician Aaron Blakely did a great job diagnosing a problem with the humidifier, and a very thorough job cleaning and doing maintenance on the furnace. Very professional.
My technician Luke took care of two of our furnaces today. You won’t find a more professional HVAC technician anywhere. I should know, I am a74 year old general contractor, now retired, I have seen them all. I hope kettle moraine realizes what an asset they have in Luke!. Thanks Luke for another great job. Kirk Magill
Greg was prompt and knowledgeable in addressing my service call. He was focused on providing quality service including accurate assessments of existing set ups and appropriate solutions to the problem(s) at hand.