Customer service – receive and place phone calls, schedule appointments, follow up with customers on their experience with us, build solid relationships with customers by handling questions and concerns with speed, friendliness and professionalism. Remind customer of recommended maintenance, filter changes, etc. and rarely have to handle customer complaints.

Extensive knowledge in state plumbing codes and regulations and ensure work is performed with in compliance of applicable codes. Participate in the training, developing and leading a team by forming relationships that exemplify 5 Star Service for our customers. Use a systematic process for solving technical issues by identifying the problem(s) and all risks involved and selecting appropriate solution. Works with leadership team to provide technical guidance on planning, organizing and overseeing workflows to meet business objectives efficiently. Provide guidance and training to installers on plumbing services. Coordinate with all necessary departments on permits, work orders and any follow-up that is needed. Recognize plumbing issues that do not conform to Kettle Moraine’s expected standards. Continuing education required. Future expectations to be discussed regarding on-call at time of interview.

Major duties of the Warehouse Technician include the flawless processing of purchase, receive, pick, stage, ship, and inventory control activities of equipment and materials used throughout the business. The position also is active in processing used equipment for scrap. This is a physically demanding role in which the candidate will use a forklift and other equipment/tools frequently throughout the day. The ideal candidate will have past warehouse or inventory control experience, and be ready to work in a fast-paced environment.

Must be able to lead and train a small team in completing quality installations of HVAC equipment in a manner consistent with our goal of 5-star customer service and satisfaction. This position is full time, Monday-Friday. A successful candidate will have 4+ years of HVAC installation experience and have the temperament needed to train and lead other installers. Attention to detail and adherence to all safety requirements is expected.

Go to the customer locations and provide HVAC maintenance, repairs, and installations with professionalism and integrity to deliver 5-star service. This is a full-time hourly position with abundant opportunities for commissions and overtime. A successful candidate will have prior HVAC experience. Driving is required for this position.

Brand Ambassadors promote our brand at our partner retail locations, community events, and tradeshows. Engage and start conversations with prospective customers about their heating and cooling needs. Part-time and full-time positions are available, with flexible hours to suit your schedule. With our large service area covering between Milwaukee and Madison, your work location can be convenient and close to home.

If your passion is for sales and 5-Star customer service, then this position is for you. Travel to customers’ commercial facilities and businesses to provide them with comprehensive solutions for their HVAC needs. This is a full-time hourly position. A successful candidate will have prior sales experience and a passion for delivering outstanding service.

Drive to the customer locations and install heating and AC equipment. Strong knowledge of HVAC systems and installation is required to be successful in this position. This is a full-time hourly position with opportunities for overtime. A successful candidate will have prior installation experience. Driving is required for this position.

Electricians with various experience levels are needed to primarily support the residential and commercial installation, maintenance and repair of generators and solar power systems. Electricians also assist with the proposal generation, and frequently interact with customers and suppliers.

We are seeking individuals with a strong work ethic, keen attention to detail, and experience with Quickbooks and Excel. Our company provides flexible scheduling and a supportive work environment that fosters growth and advancement opportunities. The ability to learn new systems quickly and excel in a fast-paced environment is essential for success on our team.