Great experience upgrading our air conditioner and installing a humidifier. We were fortunate to work with Peter and have a great installation team. They were great communicators, organized and clean. Overall, a great experience. We were amazing how quick they put everything together. We called on Monday, scheduled an appointment on Tuesday and install was completed on Friday......they were very efficient.
Generator Servicing. Kettle Moraine is a Generac dealer. Brian arrived at my home on time and the communication was good. He is very knowledgeable and he did a great job completing the work. I appreciate the prompt and expert service. Thank you
Kyle was right on time. He texted before his arrival to let me know he was on his way. He was very friendly and courteous. He installed a new touch screen thermostat for me. Kyle connected it to my WiFi and then he showed me how to program it, explaining as we proceeded. All of my questions were answered and Kyle also reviewed everything before he left. I am extremely pleased. He has excellent knowledge about the product.
I have now used Kettle Moraine for a complete HVAC system, a new water softener, and I went tankless water heater. Prices are on par with everyone else and all the employees I've had to talk to or had in my house are EXCELLENT. I'd highly recommend them for any of your needs.
Nick showed up on time, did a wonderful job installing the water heater. He explained what he was doing every step of the way and explained how to operate it for the best efficiency. Great job!.
Jacob was on time, courteous, and helpful when asked questions. I would definitely recommend Kettle Moraine Heating and Cooling based on Jim's visit today for an installation of a whole house humidifier. Thanks!
Brent and his companion were extremely professional and dedicated to the job they did installing the AC. Also very personable and kind!!! So proud of Kettle Morraine Heating and Cooling company.
The company is very professional and communicate every step of the project. The installers were efficient and very clean! I would definitely recommend this company!
I could not be more happy than I was with the quality of service from Kett Moraine Heat. Professional polite and thorough. It is nice to have a contractor show up on time and finish the project in an efficient manner. Very professional and they explained all of our options in a clear and easy to understand manner. I would highly recommend the guys at Kettle Moraine.
Luke came out to look at our AC. He was able to quickly diagnose that mechanically the unit was good, however nearly all of the refrigerant had leaked out. He checked the lines running into our home all the way to our furnace, which Luke also inspected. He found some critical failures in our 37yr old furnace that were irreparable. With a quick quote on a new system we were scheduled for installation the very next day.
My service technician, Dustin Shaw, did an excellent job of tuning up my air conditioner unit. It has not been inspected for 10 years and he covered everything. He also identified several things that need to be addressed separately and walked through them with me. Very informative and appreciative.
I would definitely recommend Kettle Moraine Heating and Air conditioning. I was having trouble with my radon system, and they came out, identified the problem, and corrected the issue immediately. Now my radon system is working perfectly well, and I am no longer having the issues I was having. They were friendly and very effective. The cost was reasonable for the issue that needed to be corrected. I will definitely call them again.
Nick was more than just a professional. He was helpful. He was understanding and he found out exactly what I thought was wrong with the water heater. Nick is a Prime example of a valuable employee.
Peter was extremely knowledgeable and patient with me as I am new to the AC world. He explained the breakdown and benefits of everything. I compared them to two other companies and they had the best bid.Mike R and his team was also amazing. He asked my preference on placement of AC and walked me through the entire process. He was in and out with his team within a day. They made sure to do all the proper precautions to protect my floor from getting dirty and cleaned up the entire mess.I am confident with my choice going with kettle Moraine hearing and cooling and will use them in the future. 10/10 recommend. Thank you!!
Original review written Fall 2023. My thermostat went out so I called my go-to heating company. Brent Von Hoffman was here in 2 hours and worked about 6 hrs over 2 days. The thermostat was the main problem but I was impressed that he found many components that were having problems inside the furnace, but were under warranty. Very happy to get heat again and a professional job of fixing it.Update: Brent came back in Spring '24 to complete the T-stat job that had to wait for warm weather and balance the airflow. He's still the greatest. A pro who happily answered all my questions and did a great job. I love this company.
Couldn’t have had a better experience. The workmanship was top notch. Nick answered all my questions. We have 2 more projects coming up and would certainly like to havehim on board for those.
The technician was very knowledgeable of his craft and courte he really made sure we understand every step of the process which was very helpful we look Forward to work with him in the near future Thank you again.
Patrick was our service tech. He was a pleasure. His knowledge, expertise, and personal professionalism were refreshing. We will definitely be calling on Kettle Moraine in the future.
Jacob was very friendly and great to work with! Did a great job checking over the A/C and answering all my questions. Was great to talk through some tips and tricks to keep the A/C running well. Thanks!
Mike was great! He walked me through everything that was done to my boiler and what needs to be done in a way that I understood. I’ve always trusted the company work and the only plumbers I call now.
Could not have been more pleased! Service person was friendly, respectful, efficient and helpful. Did not push extra repairs but suggested timelines for things that we know will need attention. Provided no pressure options for us. I would confidently recommend to friends and family!
Overall great service Nick Guenther was respectful, knowledgeable, quick, straight to the point. I will refer or even request Nick for future services. Thank you