An excellent service call for a check-up on my furnace! Paul explained things as he was doing them & recommended maintainance repairs with time-line estimates. I will definately be making an appointment with them, to have my AC checked before summer and furnace in a year, too!
Jacob was very pleasant and very professional. He let me know what he was doing and why and answered all my questions. He also wore shoe covers and was very careful to make sure he treated my home with great care. I appreciate that.He did a great job.
10/10 for my overall experience with Kettle Moraine Hearing and Air Conditioning. Everyone was professional, knowledgeable and efficient. Thanks to the crew installing this Renzor garage heater, I will no longer curse the frigid temps while working in the garage.
Matt W from Kettle Moraine was here this morning for my furnace tune up. My husband passed away this past summer and always handled these things.Matt answered all my questions and showed me a few things I needed to know to maintain my furnace. Thank you so much for your kindness and patience.Karyn B
Kettle Moraine Heating and Air Conditioning did another great job installing my new water heater. Corey was very professional, efficient, honest, and patient when explaining all the details of this installation. Even when we discovered my current water heater tray was badly cracked, Brad (Corey's help) quickly went to retrieve a brand new one. No surprises, which is ALWAYS greatly appreciated. KMHAC previously installed a new furnace and AC - now this water heater - I've got a Kettle Moraine home now! I sincerely appreciate the ease of working with all the people at Kettle Moraine Heating & Air Conditioning.
Great job by Kettlemoraine Heating and cooling!! They were professional, did a quick bit complete install and explained everything along the way!! Highly recommend!
Matt was on time and he did a thorough job of servicing the furnace. He showed me photos that he had taken and including all instrument readings. Very impressive! I will be requesting Matt on all future service calls.
Patrick was very professional and polite. I have two small kids running around and he answered all of their questions while he was doing the tune up. He was very courteous of the house. Have always used Kettle Moraine and will definitely continue to do so for any future needs that we may have.
Brian was great today. Pete and Tucker were great last time they came! They installed a reliable and super efficient A/C for us. They took care with our floors and cleaned up afterwards. They answered all our questions and walked us through what they did. Highly recommend Kettle Moraine Heating and Air Conditioning.
I’ve been a long time customer of Kettle Moraine Heating & Air Conditioning but this is the first time I used their electrician services. As always, they continue to exceed my expectations. Joseph was not only professional and thorough but he also provided creative solutions for my particular household needs. I strongly recommend both Kettle Moraine Heating & Air Conditioning and Joseph for all of your household needs.
The tech is very knowledgeable. He explained what he was doing, how it works with the furnace, and where item was in it's lifecycle. He was able to provide estimates on site which helps in the decision process to replace the furnace. He explained what they would do during the replacement. I felt very comfortable with the tech and look forward to working with him on the journey to upgrade my furnace.
Service with Kettle Moraine is top notch. Patrick G. was great, took the time to explain some concerns I had and offer suggestions. They are always timely, let you know when they are on their way, and very efficient. Always recommend Kettle Moraine to anyone who will listen.
I always request Bill B, whom I find to be professional, helpful, courteous, and knowledgeable in his field. I consider him to be honest and trustworthy. When he brought the leaking furnace blower unit to my attention, I knew it was an expensive, but true issue. I wanted it fixed immediately before it failed me at an inconvenient time. Bill B didn’t have his own truck; therefore, he didn’t have a replacement. Bill B excused himself & returned to work. He returned within an hour with a newer furnace blower model and completed the job which made me a happy customer!
The Team at Kettle Moraine HVAC were great! Wyatt, Miguel and Scott were super professional and respectful during the installation and Tim did a great job informing me of all my options and ultimately sealed the deal by partnering with Costco. I would recommend them without hesitation for any of your HVAC needs!
Jacob was the technician for the peace of mind winter tuneup.He explained all the work performed, replaced heat exchangerHe was courteous and took time to ensure I understood the work performed.A job well done!Chris S.
Brian was on time, courteous, kind and experienced. He talked to me with respect and gave me his full attention when explaining the system. I feel I’m in good hands with Kettle Moraine Heating.
Matthew diagnosed our furnace and was immediately on the phone ordering the part we needed. He was able to fix our furnace and gave us some recommendations for the future. He also answered several other questions/concerns we were having and was very knowledgeable!
Every step of the way, Kettle Moraine Heating & Air Conditioning was perfect! From the sales meeting with Sam, financing options and booking the install with Sherri, and today's install with Joseph, Mike, Tim, Wyatt, and Jason was just great.Everyone was very respectful of our home and of us, listening to what we wanted and making it happen. Explanations were easy to understand; not too much jargon and not over-simplified. All our questions were answered. I feel confident that if we do have follow-up questions, we can give them a call for help...after all, proper knowledge and maintenance will help our system AND our wallet. We weren't upsold on anything we didn't need. We didn't feel pressured at any point, and really appreciated the options presented that not only were appropriate for the size of our house, but also for our budget.I'm very happy to be a customer of Kettle Moraine Heating & Air Conditioning!
Jacob is very professional, knowledgeable and helpful. Jacob did an excellent job with our annual Furnace tune up and questions about our attached Humidifier Unit operations. Thanks again Jacob, we appreciate your great service!
Luke was very professional and explained what was going on with our furnace and the options we have for choosing the right model for our home. I highly recommend Luke andKettle Moraine Heating.
Matt is an extremely knowlegeable and experienced furnace technician who was very forthcoming with answering my questions about the condition of my furnace. He was verycourteous, cordial, clean cut, and very professional. Also, Matt maintenance inspection was very thorough. He went through the furnace from soup to nuts. I am very satisfied with the service Matt performed, and with Kettle Moraine Heating and Air Conditioning.